Last Updated: 23/01/2024
Thank you for shopping at AwsProduct We value your satisfaction and want to make sure you are pleased with your purchase. If you need to make a return, please review our policy below.
1. Eligibility for Returns
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- The return must be initiated within 10 days of the purchase date.
2. Non-Returnable Items
- Some items are non-returnable, including Digital Product
3. Returns Process
- To initiate a return, please contact our customer service at returns@awsproduct.com to obtain a Return Merchandise Authorization (RMA) number.
- Clearly write the RMA number on the outside of the package.
- Ship the item(s) back to us using a trackable shipping service.
4. Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If your return is approved, a refund will be processed to your original method of payment within 1-2 business days.
5. Exchanges
- If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact us at returns@awsproduct.com to arrange for an exchange.
6. Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. allmost product in our store have a Free Shipping
7. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account.
- If the refund is still not processed, please contact your credit card company or bank.
8. Contact Us
If you have any questions about our return policy, please contact us at returns@awsproduct.com
